For MBS-MP, quality means consistently meeting customer requirements, continuously improving processes and taking responsibility at all levels. We deliver safe, economical solutions that meet the highest standards – with commitment, sustainability and ISO 9001 compliance.
MBS-MP understands quality to mean the consistent fulfilment of customer requirements as well as legal and normative specifications. Our quality policy and the quality objectives derived from it are an essential part of our corporate strategy.
Our goal is to provide products and services that are reliable, safe and economical – for the long-term satisfaction of our customers and other business partners.
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Customer satisfaction, efficiency, sustainability and continuous improvement are our guiding principles. We act responsibly, in accordance with ISO 9001 and in partnership – from the initial consultation to the finished solution.
The requirements and expectations of our customers are at the heart of everything we do. We strive not only to meet their expectations, but to exceed them. We aim to establish long-term partnerships with our customers.
The company management is committed to playing an active leadership role in quality management and creates an environment that motivates employees to act in a quality-conscious manner.
Every employee is responsible for the quality of their work. We promote personal responsibility, further training and a clear understanding of quality objectives.
We are committed to the continuous improvement of our processes, products and services. Complaints and deviations are opportunities to improve. Introduced improvement measures are continuously monitored and checked for effectiveness.
Our processes are structured, documented and geared towards efficiency and results.
Our suppliers are part of the value chain. Long-term partnerships and quality awareness, including in procurement, are crucial to the success of our company.
Our business and operational activities are always carried out with an awareness of our responsibility to society and the environment. We are committed to the careful use of resources and to efforts towards sustainability and decarbonisation.
Quality objectives are regularly defined, measured and evaluated at all levels. We use key performance indicators such as customer satisfaction, delivery reliability, error and complaint rates, and process metrics to guide us.
MBS-MP deals with the systematic identification, assessment and management of risks that could jeopardise the quality of a company's products, services or processes.
This quality policy is binding for all employees at MBS-MP. It is reviewed regularly, adjusted as necessary and is transparent for customers, partners and interested parties. We conduct our business processes in accordance with the quality management system implemented at MBS-MP in accordance with the requirements of the ISO 9001 standard and in compliance with the Code of Conduct.
With certifications from UL, TÜV SÜD and as a member of ZVEI (German Electrical and Electronic Manufacturers‘ Association), we stand for tested safety, continuous innovation and reliable quality in every phase of production.
